Smooze! Vending machine Help & FAQ

 

For Assistance, please contact:

+6583884714

Do take note of your purchase timing and which product (price) you have selected in your buying process.

How to enjoy Frozen Happy Treats from the Smooze Vending Machine?

Select Product from Digital Display on the right of the vending machine

Choose your payment Method. Cashless payment is preferred.

Lift Product Outlet door and collect your Smooze Ice bar!

Contactless & QR Payments

Our vending machines accept most contact-less payments.

Ensure that the 4 green lights are lit when tapping your card of phone.
When card is successfully detected, the Payment terminal will play a voice message “Authorising” and the machine will start retrieving the product in the machine.

Monyx Payment

How to use Monyx Wallet

 

  1. Scan QR code to locate the machine

    Tell the app which machine you’re using.

  2. Pick Your Payment Method

    Your choice of Monyx or prepaid card as a payment method.

  3. Press Pay

    Press “Pay”, and get the product you want.

Why Monyx Wallet?

Chance to save money

Receive discounts, or gifts
with punch cards

Choice of payment method

Credit/debit cards, prepaid cards, PayPal or Google Pay

Just your phone

No need for cash or
a physical card

Track spending

View your purchase
history

Download app from iOS App Store/Android Google Play Store

If you need other assistance, please contact:

+6583884714

Do take note of your purchase timing and which product (price) you have selected in your buying process.

Frequently Asked Questions:

The machine will only charge your credit card or take your cash if you can take the product out from the machine.
If not the credit/cash will be refunded.

Sometimes, the difference in air pressure inside the vending machine could cause the packaging to bloat. This also shows the integrity of the packaging is good.